Customer Profile
Built in the 14th-century, Lumley Castle is one of the UK’s finest hotels, based in the North-East of England and dominating the County Durham landscape.
The 600-year-old castle with great historical value is listed as a Grade I building, hosting functions for up to 150 guest and boasting 73 unique suites and bedrooms as well as dining halls & staterooms.
Requirements
After noticing a persistent sub-optimal performance from the castle’s boiler plant room, the team at Lumley Castle contacted CMS to assess the case and to upgrade plant room.
Due to the age and complexity of the site, there were several obstacles to overcome to ensure that any project could be completed correctly – ensuring the building was protected and to maintain the structural integrity of this historical landmark.
Due to the hotel being occupied with guests at the time, it was vital that works needed to be carried out with minimal disruption to guest areas and operations.
Solution
After investigating the plant room in question, CMS concluded that the existing boiler was not significantly out of date and should have had ample capacity to deal with seasonal demands.
Any project seeking to replace the boiler would risk building on an underlying issue.
After 3 days of functional and performance testing, CMS concluded that the plant room was not the source of the inadequacies. In fact, it was a combination of inadequate flueing and uninsulated distribution pipework which resulted in excessive system downtime – especially during the colder months.
Recognising the needs of the site, CMS set about delivering a project to rectify these issues and delivered on this over the course of 3 days with less than 12 hours of intrusion upon guest areas.
CMS set about delivering the project over the course of 3 days with less than 12 hours of intrusion upon guest areas.